Data Controller: WOPITU, S.L.
CIF: B75457572
Address: C/ Embajadores 187, 28045, Madrid
Email: wopitulockers@gmail.com

1. PURPOSE OF DATA PROCESSING

At Mad Lockers, we process users’ personal data for the following purposes:

To manage reservations and the use of smart lockers.
To process payments and issue invoices.
To send communications related to the contract or service incidents.
To respond to inquiries, suggestions, or complaints.
To send, where applicable, commercial information about similar services (if the user authorizes it).

2. LEGAL BASIS FOR PROCESSING

The processing of data is based on:

The performance of a contract (reservation or use of lockers).
Compliance with legal obligations (tax and accounting).
The user's consent, in cases where they voluntarily subscribe to commercial communications.
The legitimate interest of WOPITU, S.L. in improving its services and ensuring site security.

3. CATEGORIES OF DATA

The personal data that may be collected include:

Identification data (name, surname, ID or passport).
Contact data (email, phone number).
Payment data (card or other electronic means).
Usage data (reservations made, lockers used, schedules, etc.).

No special categories of data are processed (health, ideology, religion, etc.).

4. DATA RETENTION

Data will be retained:

For as long as the contractual relationship or service provision lasts.
Subsequently, for the periods required by tax, accounting, or data protection regulations (generally 5 years).
Data used for commercial purposes will be retained until the user requests its deletion.

5. DATA DISCLOSURE

Data will not be shared with third parties, except where required by law or when necessary for the provision of the service (for example, payment providers or technical maintenance).
In any case, these third parties will be bound by confidentiality and data protection obligations equivalent to those of WOPITU, S.L.

6. USERS’ RIGHTS

The user may exercise at any time the following rights:

Access: to know which data we process.
Rectification: to correct inaccurate or incomplete data.
Erasure: to request the deletion of their data when it is no longer needed.
Restriction and objection: to limit or oppose processing in certain cases.
Portability: to receive the data in a structured electronic format.

To exercise these rights, users can write to wopitulockers@gmail.com specifying the right they wish to exercise and providing proof of identity.

Likewise, users may file a complaint with the Spanish Data Protection Agency (AEPD) if they believe their rights have been violated.

7. DATA SECURITY

WOPITU, S.L. applies appropriate technical and organizational measures to ensure the confidentiality, integrity, and availability of personal data, preventing its loss, alteration, or unauthorized access.

8. CHANGES TO THE PRIVACY POLICY

WOPITU, S.L. may update this Privacy Policy to adapt it to legislative changes or service improvements. The current version will always be available on the Website.